Online and Mobile Tools

Cadillac Motors understands the importance of car care and strives to make it convenient for customers to find service information. Ranging from online tools to in-person service, Cadillac employs a range of approaches to make sure owners are well-informed about their vehicle’s needs.

The MyCadillac app serves as a centralized digital platform where Cadillac owners can access maintenance alerts. This application sends tailored alerts about routine services, safety issues, and maintenance requirements based on the car type and distance covered. In addition, the app allows scheduling of service appointments with local Cadillac dealerships, view current service offers, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by providing more in-depth resources such as PDF guides, service calendars, and coverage information. It enables users to monitor of their vehicle’s maintenance records and details about certified repair shops.

Dealership Communication

Cadillac's dealership network is essential in sharing service information to owners. During visits, the service advisors explain recommended maintenance tasks and address potential issues with the driver. They provide a detailed breakdown of what the procedure includes, the time needed, and the expenses. Dealerships also ensure that service records are updated digitally, making it easy for owners to see all past maintenance of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are equipped with advanced onboard systems that provide maintenance notifications and alerts directly on the vehicle's dashboard. These notifications are calculated by the vehicle’s mileage and usage, making certain that drivers are notified when it’s time for tasks such as oil changes, tire inspections, or fluid checks. The vehicle dashboard gives specifics of each notice, explaining the task and its necessity for the vehicle’s longevity and performance.

Printed Guides and Manuals

For customers who like hard copies, Cadillac provides printed owner’s manuals that feature a full service calendar, tips for upkeep, and fluid specifications. These guides cover topics such as tire care, fluid types, and service intervals, providing users with a complete resource to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's website hosts a variety of instructional content and how-to guides that cover basic services, such as checking fluid levels, tire replacement, or understanding dashboard warning lights. These tools enable users to be proactive about their vehicle's maintenance while learning about the significance of following a recommended maintenance schedule.